Thoughts for the Day


Get known. We are highly socialble animals at heart. Meet as many people as you can at any one time and identify those like minded individuals that inspire you and radiate energy.

If you have a limited number of people in your world, your views are going to become inbred.

Increase your intellectual gene pool and meet new ideas and people as often as you can.

That way life will happen to you, not to other people.


Remove complacency from your life.

After discussions or meetings demonstrate Urgency, say to everyone as a result of this meeting my behavior will change in the next week and I will achieve this result. What are you going to do to help me and yourself?


To understand yourself attempt to find others who are wiser. Ask questions to aid your understanding. These questions can be as simple or as complicated ad you like. The outcome of all this is that the questioner is perhaps the wisest of us all. Aristotle said “All men desire knowledge”. The use of reason and wisdom is the trait that distinguishes us from less wise beings.

Listening 1

Are you a good listener? Here are some examples of what not to do

  • Ordering and Commanding
  • Warning and Threatening
  • Preaching and Moralising
  • Giving Solutions
  • Lecturing
  • Judging
  • Praising
  • Shaming
  • Interpreting
  • Sympathising
  • Questioning
  • Withdrawing
  • Humouring

Some of these you will think are examples of good listening. The important point to remember here is that if you want to be a Good Listener you must suspend your own ego and concentrate on what is being said. Don’t have a presumption that your beliefs and hence your replies are the only ‘true path to Enlightenment’.

A positive empathic approach is required as well as an open mind, remember, not everyone thinks like you!!


There is a time and place for this. Accountants are quite often asked to be creative. That is OK, the outcomes can be relatively safe (although a few have lost their jobs).

People should be pushed to find new methods of working and new ideas to work smarter, at the right place and the right time then.

Airline pilots landing a plane should not be similarly encouraged, the flight simulator would be preferable.

What I am saying is, be creative, but not at all costs.


If you come across this here are a few tips:

Firstly, try and plan for these. Put some scenarios in when you pretend that a crisis has happened. Ffamiliarity will mean that the crisis is not so critical.

Form a team of people who can help you manage the crisis and have better experience.

Adopt a crisis mentality. Sometimes democratic processes may not work. Adopting a strong leadership approach works best. Be careful about the choice of leader.

Protect and preserve your core values, these will see you through the crisis.

Be prepared to change. The reason you are in a crisis is that you did not see it coming and you therefore did not change in time.

Dont let the crisis dominate your life. Try to continue as normal as possible in other non-critical areas. Keep a sense of perspective.

Finally, the crisis will pass. Analyse the results and learn from your mistakes.

Difficult people

Yep, we all come across them from time to time – here are some ideas:

Do nothing, wait until they are receptive to your thinking.

Change your perception – ask yourself why are they saying/doing what they are doing. Dismiss the notion that they are bonkers and try to see it their way.

Change the context – what is it that has triggered their dis-ease? Try reframing the context and see if their behaviour now makes sense.

Motivate them to change their behaviour. State the obvious – if you carry on like this, then X (bad) will happen; if you approach the matter differently the Y (good) will happen.

Above all, concentrate on the difficult behaviour, not the person. Try and understand why their behaviour is ‘difficult’.


Multitasking is now mandatory. Prioritising your tasks will help you remain focussed on what is important.

Constantly consult your priority list and re-prioritise as necessary.

Cross off those items that don’t matter and tend to the most important whether you like them or not.

A lot of this is about time management. We all have the same number of hours in a day. It is a question of what task is most important in the allotted time we have available. Staying in bed is not an option!


Embrace this.

In a business culture there are premiums on innovation and creativity.

Sometimes unusual problems require unusual answers, they are not always solved by pre determined processes.

Listening 2

I hope you read Listening 1 which are bad examples of listening

Here are some good examples of listening:

  • Actually hearing what is being said.
  • Understanding why they are saying it.
  • Wanting to help the person solve the dilemma (see my ‘Problems’ thought).
  • Accepting that the other person has strong feelings about their point of view.
  • Letting the other person finish what they are saying.
  • Reflecting.
  • Acknowledging that there may be middle ground between to polar opposites.

Basically, understand what the other person is saying. Listen not only with your ears but examine the content/context and body language of what is being communicated.